Getting Started Setting Up Email

New Account Timeline

 May 16, 2020     0 Comments

Welcome to Unpackage

When you sign up for an Unpackage web hosting account, we will send you a few different email messages at different stages of account creation.

First, you’ll receive a “Welcome” email, to welcome you aboard and thank you for your business.

Here are the other emails you will receive, and what you can expect to find in them.


New Account Information Email

At Unpackage, you can open a support ticket, manage most aspects of your account, and access cPanel. cPanel is the key to many aspects of your account, such as setting up email accounts, and databases, software installation and configuration, viewing website statistics, and a lot more.

cPanel has a file manager, and you can even publish a simple, one-page website as a placeholder until your website is ready.

This email will include your domain name, your cPanel username and password, as well as your assigned name servers and/or IP address(es).


Domain Name Registration Email

If we are registering a domain name for you, you will receive this email when the domain has been registered.


Invoice Email
Contains the package and price details, these emails are recurring if you have a package that renews on a recurring basis.

If we've registered a domain name for you.

When you receive the domain registration email, your domain name is registered and active. New domain names take a bit of time to propagate throughout the internet. That time period varies for everyone depending on location, ISP, etc.

Typically though, your new domain name should be available within an hour (often sooner, sometimes a bit longer).

If you are using a previously registered domain name.

Check the “New Account Information” email for name server information. Your domain will not point to your Unpackage account until you update the name servers at the registrar or the A record at your DNS management platform with the IP address provided..

If you run into any problems updating the name servers for your domain, contact the registrar or hosting company where you purchased the domain and ask them to update the name server records for you.



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